All UK orders are dispatched directly from our local distribution hub located in Liverpool (L9 5AY). This ensures fast delivery times and zero import duties for our customers.

We provide complimentary tracked shipping on all orders. Typical processing takes 1-2 business days, followed by a transit time of 1-3 business days. Most customers receive their items within 2 to 5 business days.

We offer a premium 60-day satisfaction guarantee. If you are not entirely happy with your purchase, you can return it to our UK hub in Liverpool for a full refund.

Greenlines is a brand owned by GREENLINES (SAS), our corporate headquarters in Menton, France (VAT: FR19811852722). However, our entire logistics and customer support operation is focused specifically on the UK market with local fulfillment in Liverpool.

Once your return is inspected at our hub, we process refunds within 7 business days back to your original payment method.